Customer Support Executive

GetApprenti · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Shimla, Himachal Pradesh
Work mode
Hybrid
Job type
Full time
Experience
1–3 yrs
Category
Finance

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Executive in the banking sector.

Apply now

About the role

As a Customer Support Executive, you will be the face of our client's banking services, providing excellent assistance to customers. This role involves responding to customer inquiries, resolving issues, and ensuring that clients have a positive experience. If you have a passion for helping others and want to grow in the banking industry, this position is a great fit for you.

You will work in a hybrid model, allowing you to balance remote work with in-office collaboration. Our client values teamwork and customer satisfaction, and you will play a crucial part in achieving these goals. The ideal candidate is friendly, empathetic, and has a knack for problem-solving. Strong communication skills and a customer-centric approach are essential for success in this role.

What you'll do

  • Respond to customer inquiries
  • Resolve customer issues efficiently
  • Provide information about banking services

What you'll need

  • Degree in any field
  • 1-3 years of experience in customer service
  • Strong communication skills

Skills

Customer service skills Problem-solving abilities Communication skills

Good to have

Knowledge of banking products Experience with CRM software

Benefits

  • Flexible work schedule
  • Opportunities for career growth
  • Engaging work environment

Interested in this role?

It takes about two minutes. Free to apply — GetApprenti never asks candidates for money.

Apply now

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Questions about this job

What does this job involve?
You will assist customers by responding to inquiries and resolving issues.
What qualifications are needed for this position?
A degree in any field with some experience in customer service is preferred.
Is this role fully onsite?
No, this is a hybrid position allowing remote work.
What is the salary for this role?
The salary range is between INR 25,000 and INR 40,000 per month.
How do I apply for this role?
Click "Apply Now" on this page to apply through GetApprenti. GetApprenti is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Executive

₹25,000–40,000 a month

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