Banking Customer Support Associate

GetApprenti · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Kota, Rajasthan
Work mode
Remote
Job type
Contract
Experience
Up to 2 yrs
Category
Finance

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Banking Customer Support Associate in Kota to provide exceptional support and service to banking clients.

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About the role

As a Banking Customer Support Associate, you will be responsible for addressing customer inquiries, resolving issues, and providing detailed information about various banking products and services. This role is suited for recent graduates eager to start a career in the banking sector and who have a strong passion for customer service.

In this remote position, you will enjoy the flexibility to manage your own work environment while receiving support from a dedicated team. You will undergo comprehensive training on banking operations and systems, equipping you with the essential tools to excel in your role and contribute positively to customer satisfaction.

What you'll do

  • Handle customer inquiries and provide solutions
  • Assist with account management and banking services
  • Document customer interactions for quality assurance
  • Collaborate with team members to enhance service quality

What you'll need

  • Bachelor's degree preferred
  • Strong communication skills
  • Customer service orientation

Skills

Customer service skills Problem-solving abilities Basic understanding of banking operations

Good to have

Familiarity with banking software Experience in customer support

Benefits

  • Flexible remote working hours
  • Training and development opportunities
  • Performance bonuses

Interested in this role?

It takes about two minutes. Free to apply — GetApprenti never asks candidates for money.

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Questions about this job

What does a typical day look like in this role?
You'll assist customers with inquiries, resolve issues, and provide information about banking services.
Is this a remote position?
Yes, this role is entirely remote, offering flexibility in your work environment.
What is the expected salary for this position?
The monthly salary ranges from INR 20,000 to INR 35,000.
What qualifications are required?
A bachelor’s degree or equivalent is preferred; strong communication skills are essential.
How do I apply for this role?
Click "Apply Now" on this page to apply through GetApprenti. GetApprenti is recruiting for this role on behalf of a client employer.

Listing last updated

Banking Customer Support Associate

₹20,000–35,000 a month

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