Banking Customer Support Associate

GetApprenti · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Mumbai, Maharashtra
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Finance

An opportunity for fresh graduates to work as a Banking Customer Support Associate in Mumbai. Develop your skills in customer service.

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About the role

As a Banking Customer Support Associate, you will assist customers with inquiries related to banking services, helping to resolve issues and providing detailed information about various products. This role serves as the first point of contact for customers, making your contribution vital to ensuring their satisfaction.

The ideal candidate enjoys helping others and possesses strong communication skills. In this entry-level position, you will receive comprehensive training on banking products and effective customer engagement techniques, setting a solid foundation for a successful career in banking.

Join a dynamic team that values collaboration and excellence in customer service, where your efforts will directly impact customer experiences and foster loyalty.

What you'll do

  • Handle customer inquiries and provide support
  • Resolve issues related to banking services
  • Provide information about banking products
  • Maintain a high level of customer satisfaction

What you'll need

  • Bachelor's degree in any field
  • Excellent communication skills
  • Customer-oriented attitude

Skills

Strong verbal communication Ability to work under pressure Problem-solving skills

Good to have

Familiarity with banking services Previous customer service experience

Benefits

  • Training on customer service and banking products
  • Flexible part-time hours
  • Opportunity to gain experience in the banking sector

Interested in this role?

It takes about two minutes. Free to apply — GetApprenti never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this part-time role?
Working hours will be discussed during the interview process.
Do I need prior experience in banking?
No, this role is open to fresh graduates.
What skills are essential for this position?
Strong interpersonal and communication skills are crucial.
How do I apply for this position?
Click "Apply Now" on this page to apply through GetApprenti. GetApprenti is recruiting for this role on behalf of a client employer.

Listing last updated

Banking Customer Support Associate

₹15,000–25,000 a month

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