Customer Support Associate

GetApprenti · recruiting for a confidential client

Posted · Apply by

Listing updated

Pay
₹22,000–32,000 a month
Location
Aurangabad, Maharashtra
Work mode
Hybrid
Job type
Full time
Experience
0–1 yr
Category
Health

In hand: about ₹19,700–28,700 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Customer Support Associate to provide excellent service and support to healthcare clients.

Apply now

About the role

In this hybrid role, you will address customer inquiries, resolve issues, and provide product information in the health sector. This position is perfect for individuals eager to start their careers in customer service while positively impacting clients' health experiences.

You will collaborate closely with the support team and receive training to enhance your skills. Strong communication skills and a passion for helping others are essential for success in this role. Join us to make a difference in the lives of our clients.

What you'll do

  • Respond to customer inquiries via phone, email, or chat.
  • Provide product information and support.
  • Resolve customer issues in a timely manner.
  • Document customer interactions and feedback.

What you'll need

  • High school diploma or equivalent.
  • Basic understanding of health products and services.
  • Good problem-solving skills.

Skills

Strong verbal communication skills Basic computer skills Problem-solving abilities

Good to have

Experience in customer service Knowledge of healthcare terminology

Benefits

  • Flexible work environment.
  • Opportunities for career advancement.
  • Supportive team atmosphere.

Interested in this role?

It takes about two minutes. Free to apply — GetApprenti never asks candidates for money.

Apply now

Customer Support Associate jobs in other cities

Questions about this job

What are the working hours for this position?
The working hours are typically from 9 AM to 5 PM, with some flexibility.
Is training provided for this role?
Yes, training will be provided to help you succeed in the role.
What qualifications do I need?
A background in healthcare or customer service is beneficial but not mandatory.
What skills are required for this position?
Strong communication skills and a willingness to learn are essential.

Listing last updated

Customer Support Associate

₹22,000–32,000 a month

Apply