Customer Support Associate

GetApprenti · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Durgapur, West Bengal
Work mode
Hybrid
Job type
Part time
Experience
1–3 yrs
Category
Health Services

We are hiring a part-time Customer Support Associate in Durgapur. This role is ideal for individuals with experience in customer service.

Apply now

About the role

Join our client as a Customer Support Associate in Durgapur, where you will play a vital role in ensuring customer satisfaction. This part-time position is perfect for individuals eager to apply their customer service skills in a dynamic environment.

As a Customer Support Associate, you will assist customers with inquiries, provide product information, and resolve issues efficiently. Strong communication skills and a passion for helping others are essential for success in this role.

Our client offers a supportive work environment that encourages growth and development. This is a great opportunity for fresh graduates or those with limited experience looking to start their career in customer service.

What you'll do

  • Handle customer inquiries and complaints
  • Provide information about health services
  • Assist in troubleshooting issues
  • Collaborate with other departments for effective service

What you'll need

  • Experience in customer support or service
  • Excellent communication skills
  • Problem-solving abilities

Skills

Customer service skills Conflict resolution Empathy and patience

Good to have

Knowledge of health services Experience with CRM software

Benefits

  • Flexible working hours
  • Work-from-home opportunities
  • Exposure to the health services industry

Interested in this role?

It takes about two minutes. Free to apply — GetApprenti never asks candidates for money.

Apply now

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Questions about this job

What is the work schedule for this position?
The position offers flexible hours, with a mix of onsite and remote work.
Do I need experience in the health sector?
Experience in customer service is essential, but specific health sector experience is not mandatory.
What is the salary range?
The monthly salary for this role ranges from INR 20,000 to INR 35,000.
What skills are essential for this role?
Strong communication and problem-solving skills are crucial.

Listing last updated

Customer Support Associate

₹20,000–35,000 a month

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