About the role
As a Customer Support Associate, you will play a crucial role in ensuring client satisfaction by handling inquiries and resolving issues related to health services. Your ability to provide clear information and support will enhance the overall service experience for our clients.
This part-time position is ideal for enthusiastic individuals seeking to build their customer service skills in the health sector. You will benefit from a flexible hybrid work environment, allowing you to work both remotely and onsite as needed.
What you'll do
- Respond to customer inquiries via phone and email.
- Resolve customer complaints and issues.
- Provide information about health services.
- Maintain records of customer interactions.
What you'll need
- High school diploma; further education preferred.
- Strong verbal and written communication skills.
- Ability to remain calm under pressure.
Skills
Excellent communication skills.
Problem-solving abilities.
Customer-focused attitude.
Good to have
Experience with customer service software.
Knowledge of health services.
Benefits
- Flexible part-time hours.
- Opportunity to work in the health services sector.
- Professional development opportunities.
Interested in this role?
It takes about two minutes. Free to apply — GetApprenti never asks candidates for money.
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Questions about this job
What qualifications do I need for this role?
A high school diploma is required, with a preference for candidates with a degree.
Do I need previous experience in customer support?
Prior experience is not mandatory, but it is an advantage.
What are the working hours for this part-time role?
Working hours can vary, offering flexibility.
What are my main responsibilities?
You will assist customers with inquiries and provide information about services.
How can I apply for this position?
Click "Apply Now" on this page to apply through GetApprenti. GetApprenti is recruiting for this role on behalf of a client employer.
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