Banking Customer Support Associate

GetApprenti · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Kozhikode, Kerala
Work mode
Remote
Job type
Part time
Experience
1–2 yrs
Category
Finance

Our client is hiring a Banking Customer Support Associate to assist customers with banking inquiries. This role is ideal for individuals with prior customer service experience.

Apply now

About the role

As a Banking Customer Support Associate, you will play a crucial role in delivering outstanding service to our banking clients. Your responsibilities will include addressing customer inquiries, resolving issues efficiently, and striving to enhance overall customer satisfaction. This part-time position is ideal for those looking to gain valuable experience in the banking industry while managing other commitments.

Our client fosters a collaborative and supportive work environment, allowing you to develop your customer service skills further. If you are enthusiastic about helping others and have a strong interest in banking, we encourage you to apply for this exciting opportunity.

What you'll do

  • Handle customer inquiries related to banking services
  • Resolve issues and provide solutions
  • Ensure high levels of customer satisfaction
  • Maintain records of customer interactions

What you'll need

  • Bachelor's degree or equivalent experience
  • 1-2 years in a customer service role
  • Familiarity with banking products and services

Skills

Excellent communication skills Problem-solving abilities Customer-oriented mindset

Good to have

Experience with banking software Knowledge of financial regulations

Benefits

  • Flexible part-time hours
  • Remote work opportunity
  • Training and development programs

Interested in this role?

It takes about two minutes. Free to apply — GetApprenti never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of the Banking Customer Support Associate?
You will handle customer inquiries, resolve issues, and ensure customer satisfaction.
Do I need prior experience for this role?
Yes, ideally 1-2 years of customer service experience.
Is this role remote or onsite?
This is a remote part-time position.
How do I apply for this position?
Click "Apply Now" on this page to apply through GetApprenti. GetApprenti is recruiting for this role on behalf of a client employer.

Listing last updated

Banking Customer Support Associate

₹20,000–30,000 a month

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