Banking Customer Support Associate

GetApprenti · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Lucknow, Uttar Pradesh
Work mode
Remote
Job type
Contract
Experience
1–2 yrs
Category
Finance

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Support our client’s banking operations as a Banking Customer Support Associate.

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About the role

As a Banking Customer Support Associate, you will play a vital role in assisting customers with their banking inquiries. Your primary responsibilities will include addressing questions related to account issues, service inquiries, and transaction problems. Strong communication skills and a customer-centric approach are essential for success in this position.

This role offers an excellent opportunity for individuals looking to gain experience in the banking sector while working remotely. Candidates should have a passion for helping others and a desire to grow within the financial services industry. If you are eager to develop your skills and contribute to a positive customer experience, we encourage you to apply.

What you'll do

  • Handle customer inquiries
  • Resolve account issues
  • Provide information about banking services
  • Maintain customer satisfaction

What you'll need

  • 1-2 years of customer support experience
  • Strong communication skills
  • Basic knowledge of banking services

Skills

Customer service skills Problem-solving skills Basic banking knowledge

Good to have

Experience with CRM software Multilingual abilities

Benefits

  • Work from home flexibility
  • Competitive salary
  • Career advancement opportunities

Interested in this role?

It takes about two minutes. Free to apply — GetApprenti never asks candidates for money.

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Questions about this job

What are the working hours for this position?
Working hours are flexible, typically during business hours.
What skills are necessary for success in this role?
Strong communication and problem-solving skills are essential.
Is prior banking experience required?
Prior experience in customer support is preferred, but not mandatory.
How do I apply for this role?
Click "Apply Now" on this page to apply through GetApprenti. GetApprenti is recruiting for this role on behalf of a client employer.

Listing last updated

Banking Customer Support Associate

₹25,000–35,000 a month

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