Customer Support Associate

GetApprenti · recruiting for a confidential client

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Listing updated

Pay
₹12,000–20,000 a month
Location
Ahmedabad, Gujarat
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Health

Join our client's team as a part-time Customer Support Associate, offering assistance to healthcare customers.

Apply now

About the role

As a Customer Support Associate, you will engage with customers to address inquiries and provide support for healthcare services and products. This part-time role is perfect for recent graduates or individuals looking for flexible hours while entering the health industry.

You will receive training to understand the healthcare offerings and effectively communicate with customers. Our client emphasizes a compassionate approach to customer service, allowing you to make a positive impact on individuals' health-related queries.

This position also provides an opportunity to develop your problem-solving skills and enhance your communication abilities, setting a strong foundation for your career in the healthcare sector.

What you'll do

  • Respond to customer inquiries regarding healthcare services
  • Provide accurate information about products
  • Resolve customer issues in a timely manner
  • Maintain customer records and feedback

What you'll need

  • Bachelor's degree or equivalent experience
  • Empathetic and patient approach to customer service
  • Basic computer skills

Skills

Excellent communication skills Problem-solving abilities Customer-focused mindset

Good to have

Experience in customer service Knowledge of healthcare products

Benefits

  • Flexible part-time hours
  • Remote working option
  • Training and development opportunities

Interested in this role?

It takes about two minutes. Free to apply — GetApprenti never asks candidates for money.

Apply now

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Questions about this job

What does a typical day look like for a Customer Support Associate?
You will handle customer inquiries, provide product information, and resolve issues via phone and email.
Is this position suitable for fresh graduates?
Yes, we welcome applications from fresh graduates and those with limited experience.
What are the working hours for this part-time role?
Working hours are flexible, allowing you to choose shifts that suit your schedule.
What is the expected salary for this role?
The salary ranges from INR 12,000 to INR 20,000 per month.

Listing last updated

Customer Support Associate

₹12,000–20,000 a month

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