Customer Support Associate

GetApprenti · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Bhubaneswar, Odisha
Work mode
Hybrid
Job type
Part time
Experience
Up to 2 yrs
Category
Finance

Our client is looking for a part-time Customer Support Associate in Bhubaneshwar to assist customers with banking queries.

Apply now

About the role

As a Customer Support Associate, you will play a crucial role in assisting customers with their banking needs through phone and online chat. Your responsibilities will include addressing inquiries, resolving issues, and providing comprehensive information about various banking products and services.

This position is ideal for fresh graduates or individuals eager to begin their careers in the banking sector. With a hybrid work model, you will enjoy the flexibility of working from home as well as in the office.

Our client offers a supportive environment that fosters skill development and provides valuable experience in customer service and banking operations, making it a great opportunity for career growth.

What you'll do

  • Assist customers with banking inquiries and issues
  • Provide information on banking products and services
  • Document customer interactions and feedback
  • Collaborate with team members to improve service quality

What you'll need

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Basic computer skills

Skills

Customer service orientation Effective communication skills Basic problem-solving abilities

Good to have

Experience in customer support Knowledge of banking products

Benefits

  • Flexible working hours
  • Training and development opportunities
  • Friendly and supportive work environment

Interested in this role?

It takes about two minutes. Free to apply — GetApprenti never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this part-time role?
You will work flexible hours, mainly during weekdays and occasionally on weekends.
Is previous experience required?
No, we welcome applications from freshers as well.
What skills are necessary for this position?
Good communication skills and a customer-oriented mindset are essential.
What support will I receive?
Extensive training and ongoing support to help you succeed in your role.

Listing last updated

Customer Support Associate

₹15,000–25,000 a month

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