Customer Support Associate

GetApprenti · recruiting for a confidential client

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Listing updated

Pay
₹12,000–20,000 a month
Location
Ghaziabad, Uttar Pradesh
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Finance

Our client is seeking a Customer Support Associate to provide excellent service in banking.

Apply now

About the role

As a Customer Support Associate, you will be the first point of contact for customers seeking assistance with banking services. This role is perfect for individuals who are passionate about delivering exceptional customer service and are eager to learn about the banking industry. You will engage with clients to resolve their inquiries, provide accurate information about products, and ensure a positive customer experience.

Our client values customer satisfaction and is committed to your professional development. You will receive comprehensive training to enhance your skills and knowledge, preparing you for a successful career in customer support. Join a dynamic team that prioritizes customer needs and fosters a supportive work environment.

What you'll do

  • Respond to customer queries via phone and email
  • Assist customers with banking products and services
  • Resolve customer issues and complaints
  • Maintain records of customer interactions

What you'll need

  • High school diploma or equivalent
  • Basic knowledge of banking products
  • Good communication skills

Skills

Customer service skills Problem-solving abilities Effective communication

Good to have

Familiarity with banking software Experience in customer support

Benefits

  • Flexible part-time hours
  • Work from home opportunity
  • Training and development provided

Interested in this role?

It takes about two minutes. Free to apply — GetApprenti never asks candidates for money.

Apply now

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Questions about this job

What will my responsibilities include?
You will respond to customer inquiries and assist with banking transactions.
Is this role fully remote?
Yes, this position is remote.
What qualifications do I need?
A high school diploma or equivalent is required.
What is the salary for this position?
The salary ranges from INR 12,000 to INR 20,000 per month.
How do I apply for this role?
Click "Apply Now" on this page to apply through GetApprenti. GetApprenti is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹12,000–20,000 a month

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