About the role
Join our client as a Customer Support Associate, where you will deliver exceptional service to banking clients. In this role, you will handle customer inquiries, offer information about various banking products, and resolve issues efficiently. This position is ideal for freshers eager to kickstart their career in customer service within the banking sector.
Your primary focus will be on ensuring customer satisfaction and fostering lasting relationships. You will thrive in a collaborative environment, learning from experienced colleagues while developing essential customer service skills that will serve you throughout your career.
What you'll do
- Respond to customer inquiries
- Provide information on banking products
- Resolve customer issues and complaints
- Maintain customer records
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Basic computer knowledge
Skills
Customer service skills
Problem-solving abilities
Teamwork
Good to have
Knowledge of banking products
Experience with customer service software
Benefits
- Flexible working hours
- Opportunity for skill development
- Friendly work environment
Interested in this role?
It takes about two minutes. Free to apply — GetApprenti never asks candidates for money.
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Questions about this job
What are the primary responsibilities for this role?
You will handle customer inquiries and provide information about banking products.
Is previous experience required?
No, this role is suitable for those with little to no prior experience.
What are the working hours for part-time?
Part-time hours will be discussed during the interview.
What is the salary for this position?
The salary ranges from INR 15,000 to INR 20,000 per month.
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